Privacy Policy

Overview

GentleRidge Atelier values your privacy. We collect only what we need to operate our website and courses. We do not sell personal information. We design our systems with restraint, using minimal cookies for preference and session features.

Data we collect

• Account data: name, email (if you create an account or enroll)
• Support messages: details you send via the contact form
• Usage data: page views, basic device information, approximate region (aggregated)
• Local data on your device: theme preference, cart items, Fallows (stored in your browser)

How we use data

• Provide and improve our courses and website
• Respond to your messages and support requests
• Maintain security, prevent fraud, and comply with legal requirements

Cookies and local storage

We use essential cookies and local storage for:

• Theme preference (“gr-theme”)
• Cart items (“gr_cart”)
• Fallows (“gr_fallows”)
• Cookie consent (“gr-cookie-consent”)

You can clear these through your browser settings at any time.

Legal bases

Depending on your region, we process personal data based on consent, contractual necessity (to deliver a course you purchased), and legitimate interests (to secure our services and measure basic website usage).

Data retention

We retain account and purchase records for as long as needed to provide the service and satisfy legal obligations. Support messages are kept for up to 24 months unless you request earlier deletion.

Your choices

• Access, correction, or deletion of your data
• Objection or restriction in certain circumstances
• Withdrawal of consent where applicable

To exercise your choices, contact us at [email protected].

Security

We apply reasonable technical and organizational measures, including encryption in transit, access controls, and regular review of suppliers. No method of transmission is perfectly secure, and we do not guarantee absolute security.

Children

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us personal information, contact us to remove it.

International transfers

If we transfer data across borders, we use appropriate safeguards consistent with applicable law.

Changes to this policy

We may update this policy over time. We will change the effective date above and, when material, provide a clear notice on this site.

Contact

Questions about this policy? Email [email protected] or call +1 (415) 310-9912.